After the catastrophic blaze at Wang Fuk Court, victims call for coordinated support amid chaotic relief distribution and rising anxieties
Survivors of the deadly fire at Wang Fuk Court in Hong Kong’s Tai Po district are pressing authorities to establish a centralised relief platform, citing confusion and duplication in ongoing aid efforts following the disaster.
The blaze — which consumed seven of the estate’s eight high-rise towers and has killed at least 151 people — left thousands displaced and vulnerable, and relief efforts remain fragmented and ad hoc even days after the fire was extinguished.
In the immediate aftermath, grassroots volunteers, churches, gyms and community organisations scrambled to provide essentials: food, water, clothing, temporary shelter, and support to displaced residents.
Volunteers formed human-chains to transfer donated goods, and digital tools such as crowd-sourced apps and social-media channels were used to track missing persons and coordinate deliveries.
But many survivors have described the situation as chaotic, inconsistent and emotionally draining, especially for those urgently seeking shelter, medical assistance, or information about missing loved ones.
The government has established a relief fund of HK$300 million to aid victims, with each affected household initially eligible for HK$10,000 in emergency support.
Prominent institutions — including charitable foundations, banks and corporations — have donated additional sums, while transitional housing and emergency accommodation have been arranged to resettle those evacuated from the estate.
Yet many affected individuals report that donations and support are not reaching those who need them most.
Some relocated families find temporary housing crowded or inadequate, and others say they receive little guidance or follow-up from official agencies.
Volunteers and aid-distribution points are working around the clock, but the lack of a unified system to pool resources and manage needs has led to duplication, waste, and persistent gaps.
Amid the pressure, residents and community leaders have called publicly for a centralised relief platform — a one-stop clearinghouse that would collect donations, record needs, match resources to households, and ensure transparent, equitable distribution.
They argue this is essential to avoid duplicative efforts, reduce chaos, and make sure long-term recovery — not just emergency relief — is properly addressed.
This call also reflects fears that as time passes, public attention and donations will wane just when many families need sustained support.
Local officials have said they are coordinating with multiple government departments and non-governmental organisations to manage relief, accommodation, and welfare support.
But so far they have offered no public commitment to creating a centralised platform.
As mourning turns to reconstruction, many in Tai Po say that the success of the recovery now hinges on whether Hong Kong can move from short-term charitable impulses to systematic, transparent long-term relief for all affected families.