
The agreement, unveiled in mid-December in Hong Kong, reflects a shared commitment by the two industry leaders to respond to evolving healthcare needs amid rising demand for coordinated services and support across the territory.
At a signing ceremony attended by senior executives from both companies, Patrick Graham, Chief Executive Officer of Manulife Hong Kong and Macau, described the collaboration as a “significant milestone” in the firm’s ambition to be the health partner of choice for individuals and families.
He highlighted that combining Manulife’s extensive insurance platform with Bupa’s deep healthcare services expertise is expected to deliver better health outcomes while addressing the pressures of a rapidly ageing population in Hong Kong.
Fiona Harris, Managing Director of Bupa Hong Kong, emphasised that the partnership aligns with both organisations’ missions to help people live longer, healthier and more fulfilling lives.
She said that by integrating their capabilities — including digital health innovations and personalised care pathways — Manulife and Bupa plan to reach more residents and introduce new opportunities in healthcare delivery, with a focus on individualised solutions throughout the entire health journey.
The collaboration is intended to go beyond traditional insurance offerings by combining financial protection with enhanced access to healthcare services, boosting convenience and choice for members.
Customers are expected to benefit from expanded options for care, improved affordability and more seamless support from prevention and early diagnosis to treatment and wellness management.
Industry observers say the initiative exemplifies how insurers and healthcare providers are increasingly moving toward ecosystem-driven models, leveraging strategic alliances, digital tools and customer-centric approaches to improve value and quality of care.
While further details on the implementation timeline and specific services will be shared in due course, the MoU underscores a growing emphasis on integrated health solutions in Hong Kong’s competitive healthcare landscape.






























